This course is designed to teach the difference between UCMDB 8 and UCMDB 9. It includes most of the new features of HP UCMDB 9. Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, report, and analyze root cause. Federation and leveraging actionable information are also introduced in the context of Discovery operations and management. The discussions and exercises are reinforced through the efficient use of the HP UCMDB/DDM 9.